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Hi, this is Jim.
Like I say you should pursue for all of your losses.
If you would like to upload your draft letter, I can check it for you.
You can speak to Trading Standards on 03454 040506 (other customers on this site have done so successfully).
You can use the county court but you need to send the builder a letter before action first of all, to give them 14 days to avoid court action by repaying you
Hi, thanks - that is fine - it covers the main points - just make it clear you will issue proceedings unless they respond within 14 days. You can add this at the end of the letter