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Good afternoon. I will assist with your question - be aware this is an email not chat service therefore i maybe delayed in replying.
re the house repairs - is this you doing the work or a builder?
how much were you trying to withdraw?
when was this?
The offer of a telephone call comes out automatically. It’s optional. You can just ignore it or request it later.
We can continue on here.
How much is in the account?
Did you sign the withdrawal slip in the post office in front of the clerk?
Did you have any other ID with you?
What has the post office told you that you now need to do?
I can’t answer a question unless I have all the facts and I need the facts to be able to answer you and tell you how to deal with it.
If you let me have the information I’ve asked for, then I can answer you.
If you go and see a high street solicitor, the high street solicitor is going to want to hundred and 50 pounds per hour to deal with this and they are going to want to ask you some questions.