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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 75074
Experience:  Over 5 years in practice
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I will like to make a formal complaint with my broadband

Customer Question

I will like to make a formal complaint with my broadband provide as left me for a week without services and I had to pay over my pocket over my phone as I was calling them to short the problem out ,now I was on the phone with them and they Ofer me £10.00 I paid around £30.00 on my mobile phone just to talk to them I take their Ofer as one Insult
Assistant: Where are you? It matters because laws vary by location.
Customer: London
Assistant: What steps have you taken so far?
Customer: south West London
Assistant: Anything else you want the Lawyer to know before I connect you?
Customer: This provider is TalkTalk which had a total breakdown in September and they don’t want to compensate my Lasts
Submitted: 13 days ago.
Category: Law
Expert:  Jo C. replied 13 days ago.

Hi, welcome to JustAnswer. My name is Jo C, I’m a barrister with 12 years of experience and I am happy to help with your question today.

Customer: replied 13 days ago.
Ok thank you what’s your advise regarding my situation
Expert:  Jo C. replied 13 days ago.

Are you asking if you can get a higher offer from them?