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Hello, I’m Ben, a UK lawyer and will be dealing with your case today. Firstly, I need to ask some initial questions to determine the legal position.
Did you give him the opportunity to remedy the work?
Thank you. I will get back to you with my answer as soon as I can, which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience. What you would be claiming for here is a breach of contract and basically a breach of your consumer rights. Either claim is one which you can make within 6 years so there is no immediate rush and you won’t run out of time any time soon. You should of course try and resolve this with the other side amicably and directly if at all possible, but that may not be possible and eventually you may have no other option left but to make a formal claim. In that case you would have to go to the County Court to take things further and progress the claim. You can do this online via www.moneyclaim.gov.uk.
Does this answer your query?
Hello, I see you have read my response to your query. Could you please let me know if it has answered your original question? You can simply reply on here with a quick ‘Yes, thanks’ and I won’t bother you again. Thank you
No worries at all, thank you