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Hello, I’m Ben, a UK lawyer and will be dealing with your case today. Firstly, I need to ask some initial questions to determine the legal position.
Are you able to upload a copy of the contract on here?
Thank you. I will get back to you with my answer as soon as I can, which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience. According to the contractual terms, you can cancel the contract in the event of a material breach by them with 4 weeks’ notice in writing. You would have been expected to give them a reasonable opportunity to rectify these issues but if they have failed to do so then the notice is enough to cancel the contract. You do not have to do anything apart from that if all you wanted to do is cancel the contract and the written notice is enough.
Does this answer your query?
All the best