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Good afternoon. I will assist with your question - be aware this is an email not chat service therefore i maybe delayed in replying.
can you give me the background to this matter please
I feel this is outside my sphere of expertise and I am therefore going to opt out for another expert to consider.
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Hello, my namer is Peter, I've been asked to look at this for you.
As regards dealing with the CMS, there are several steps now to take.
The first is to approach your MP and ask them to take this up with the CMS on your behalf.
You also need to submit a formal complaint and ask for a mandatory reconsideration of the arrears amount if you have not already done this.
There are also firms that deal specifically with CMS issues, it may be worth your while contacting one of them to take the case on for you.
An example of such a firm is here: https://nacsa.co.uk/
I hope this assists?
If you have further questions, you can always come back to me.
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