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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 37013
Experience:  Over 5 years in practice
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The platform men who are sopose to help me on and off the

Customer Question

the platform men who are sopose to help me on and off the train because I am disable smash my scooter into railling causing £800.00 worth of damage
JA: Where are you? It matters because laws vary by location.
Customer: Charlton London SE7 8HT
JA: What steps have you taken so far?
Customer: Been to the rail onbudsman and he is so discrimited
JA: Anything else you want the Lawyer to know before I connect you?
Customer: My trip was booked with Southeastern but because it happened at a station run by Thameslink Southeastern claim it is nothing to do with them
Submitted: 7 months ago.
Category: Law
Expert:  Ben Jones replied 7 months ago.

Hello, I’m Ben, a UK lawyer and will be dealing with your case today. Firstly, I need to ask some initial questions to determine the legal position.

Expert:  Ben Jones replied 7 months ago.

How long ago was this?

Customer: replied 7 months ago.
I want my money back cant get in contact I have not received any phoney call or any email
Expert:  Ben Jones replied 7 months ago.

Hi there. I sent a query in response to you question. How long ago did this happen? Please provide the information requested so that I may advise