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Hi, can you refresh my memory - their offer at the end of their correspondence, is that anywhere near your claimed loss? And in relation to the money claim, the court usually serves the defendant - why are they saying you should have served them in this situation?
It looks like they have not received anything in the way of particulars of claim.
If someone issues a claim form at court, they can elect to serve the particulars themselves at a later date - not the court - which appears to be what they are saying. So, someone can issue a claim - only once it is served on a defendant with particulars of claim does the defendant then have to acknowledge the claim.
This is why I am confused as when someone uses the money claim site the court does all this for the claimant.
As such it appears the claim has settled now - so you can login to money claim and confirm this.
I hope I have helped.
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You don't really need to as they have offered to now settle the claim.
They could but you only need to show you used the defendant's address (as per their address on companies house) or their last known address. First class post is fine (recorded delivery is optional).