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Hello, my name is ***** ***** I am a qualified lawyer happy to help you this evening.
My view is you are within your rights to instruct another plumber now - the previous one has not carried out the service with reasonable care and skill, so is in breach of contract under the Consumer Rights Act 2015. I would not recommend you pay the previous plumber - the work sounds very poor and non-payment would be justified because you have strong consumer rights. I recommend you get another plumber out as soon as possible.
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