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Welcome to Just Answer.
Am sorry to hear about the current situation you are in.
In view of the circumstances noted it is evident the landlord/agency have not fulfilled their duty to ensure you enjoy peaceful possession of the property rented and arguably the agency behaviour amounts to unfair trading practice given they have provided misleading information in order for you to sign the dotted line.
Do you understand what I have stated so far if yes, I will proceed to the next step.
The link below is for unfair trading practices:
The link below is the organisation to report the agency's conduct if they do not rectify the position ASAP.