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Hello, my name is Peter and I’ll do my best to assist you today.
Please bear in mind as this is an email service and not live chat I may not respond immediately.
How can I help with this, please? Do you have any idea what the sum relates to?
I didn’t receive confirmation that you received my response to your question.
Do you still require assistance?
Hello. Yes I asked you how I can help and whether you know what the sum that the court is asking for is - do you owe this money or not?
OK, I didn't get it - can you send again please?
Hello, I still haven't had anything from you. Can you please let me know how I can assist?