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If the letting agent has not shown you proof that payment has been made by them to you, you should send them a letter before action asking them for proof of payment or to send payment within 14 days failing which you may take court proceedings against them.
If they fail to act on your letter, you may then file proceedings online at www.moneyclaim.gov.uk for the rent and the court fees and interest at court rates.
May I help further?
Yes, you should continue sending them a letter and filing a court claim if need be.
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