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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
What do you mean, not finishing with them?
Ok - why didnt you do that?
Why didnt you send in the documents requested to them?
Ok. Did you agree to any terms with the Company?
Ok - then if you agreed terms what does it say about termination and what would be payable?
Ok - if you are asking do you have to pay a fee, then yes you do.
You agreed with them to deal with your claimThat is a contract.
You can not break the contract.
If you break it they can charge you a fee
As such, there is a cancellation fee to pay.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest.
Can I clarify anything for you about this today please?
Yes, but you agreed to let a firm do it.
I am sorry to say there is a fee payable.
If you refuse they might not do anything, or they might take you to the small claims court.
Does that clarify?
Yes you will be able to. You can say what you want to a Judge.
Only if you lose would you have to pay the £180Does that clarify?
There is a Court fee to pay which is about £30
Does that assist?
I think you have an arguable case
Does that help?
You can submit evidence and not turn up.
Or you can go
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