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Welcome to JA.
What information do you require from the insurer and is it your insurer you require this info from?
Please ignore the automated call request whilst I review your response
Can I clarify you require this information from your insurance company?
You do not need to request this information via the freedom of information act.
I suggest you undertake the following steps below
Write an email setting why the incident was not your fault.
Then say to the insurer if they disagree please provide ALL evidence including the third party engineer report which supports the third party's account of the incident.
Do you understand what I have stated so far if yes I will proceed to the next step