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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
What is it you want to know about this today please?
Yes. You can write a letter to the Chief Officer of the Council and make a complaint.
They will investigate the matter and report back to you
If they do not uphold it then you can go to the Local Government Ombudsman.
They offer a free, independent service and can examine your complaint for free at: www.lgo.org.uk
The next option is to seek a Judicial Review in the High Court.
This is where a Judge examines the decision to see if they have acted and reasonably.
Clearly there is a cost for that. For more information on that process please see:
https://www.gov.uk/guidance/administrative-court-bring-a-case-to-the-courtBut try the Chief Officer and Ombudsman first. That may resolve it.
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