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Welcome to JA.
I will review your question and will return to you shortly.
Thanks for your patience.
Your rights lie within the consumers rights act 2015.
Given the apparent defect it appears the hearing aids sold to you was not fit for purpose and of satisfactory quality.
In view of this you are entitled to a number of remedies within the act.
Do you understand what i have stated, if yes i will proceed to the next step.
Ok thanks for the information.
In view of the information provided is your objective to return the faulty hearing aids?