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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
Does she accept there are arrears?
Did she not do a deal with the Council after the liability was made?
Ok - well there would have been a demand, reminder, court summons etc.
As such bailiff fees are fixed by the Government. What is it you want to know about this?
Its a debt enforceable by a Court order. Sadly she will have to come to an arrangement.
They can not break in. So they wont do that.
She needs to come to an arrangement with them.
Either by herself, through Citizens Advice or StepChange.
But they will have an enforceable order.
So an arrangement needs to be made through one of the above channels.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honestCan I clarify anything for you about this today please?
If she has let them in before, they have a right of access.
If she has never let them in they have no right of access.
She, or others on her behalf can do a deal.
Does that clarify?
Yes you can do that.
Correct, she MUST NOT let them in.
They can NOT break in
Just to try and enforce again at some point.
So better to deal with it.
Can I assist with anything else tonight?
Yes they are.
Does that assist?
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