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Did you pay them for storing the Wills?
Please let me know who they are?
You may file court proceedings against them. They do not appear to be regulated, otherwise I would have advised you to lodge a formal complaint with the regulator.
You may instruct solicitors to take up your claim on your behalf.
May I help further?
It depends on the solicitors you instruct. You should shop around for the best rates as each solicitor will have their own separate fee quote.
As far as timings are concerned, your solicitors will advise you on the same.
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