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The Landlord is in control of your deposit and therefore you need to issue Small Claims Court proceedings against the landlord as first defendant and the agent is the second defendant.
You need to put in writing that they have until four p.m., this Friday the sixth of December 2017 to refund your deposit to you failing which you will issue court proceedings without further notice.
www.moneyclaim.gov.uk is quick and easy. You can prepare the proceedings now, and save them online ready to issue them whenever a deadline expires.
There really is no point in entering into copious correspondence. You may find both the landlord and/or the agent becomes more cooperative when the court proceedings land on the doormat.
Can I clarify anything else for you?
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