Anyone providing a service like this has to make “reasonable adjustments” to cater for people with a disability.
It comes down to whether what you are asking for is a reasonable adjustment.
If you are asking them to provide a bed, then I don’t think it is.
If you are asking them to allow your sons only bed, then it isn’t as unreasonable as asking them to provide a bed but I still think it goes over and above what could reasonably be expected.
If there is a maritime rule which covers this then the maritime rule overrides everything else. I have experience of this.
Sometimes, “reasonable adjustments” are impossible. For example, it would be impossible to alter the workplace to make a building site suitable for anyone in a wheelchair who wanted to be a bricklayer.
Quite a few other things override the Equality Act and “listed buildings” is one of them. If the front entrance is listed, then you cannot put in a wheelchair ramp. I about that because the front entrance to our previous office was in exactly that situation. Our rear office door was not listed but was up 10 steps and putting a ramp in was simply not physically possible.
I fully appreciate that this is the answer you wanted.
Of course, you could always take the matter to court for breach of the Equality Act but it’s not something that I would be hanging my hat on with any hope of being successful. Sorry.
Can I clarify anything else for you?
I am happy to answer any specific points arising from this.
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