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Firstly, it is important to note that debt collectors do not have any special legal powers to collect a debt. A debt collector simply works on behalf of a creditor. All they can do is simply ask you to pay the debt.
There is no need to be concerned as you should receive a formal Letter Before Action should the parking company look to issue a claim.
Yes, it is unlikely and these types of matters are common. You may wish to engage in communication and try and obtain as much information as possible about this.
Is there anything in particular you would like for me to clarify?
Yes, I would suggest that you ask for particulars.
Alternatively, you could simply ignore them and wait for any further movement. However, this in most cases is unlikely.