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Do you have a copy of the contract?
You should send a copy of the contract to the brokers, they may be able to use that as a guide. As far as liability is concerned, it may be set out in the contract.
If not, you should consider including a provision that your liability is limited to the value of the contract and only for direct losses as a result of your negligence.
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Yes, in that case, please upload a copy of the first version of the draft contract
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Premium service to review the agreement clause dealing with liability.
I will review and revert, you will get a message when I respond so you do not need to wait around.
Clause 9.1 includes the main indemnity clause: "...and shall indemnify the Company against all losses,liability, claims, demands, proceedings, damages, expenses and costs (including reasonable legal costs) which may arise out of any act, default or negligence on the part of the Service Provider or its representative(s)... "
The above provision implies that you, the service provider, are required to make good, without limitation of liability, any liability, loss, claim, demand etc arising out of your action or inaction or negligence.
I would advise you to ask for this clause to be amended as it is far too wide and you would be open to all sorts of claims under it.
You may limit your liability to the value of your fees and only for direct losses suffered by them as a result of your gross negligence.
If you do not wish to be liable for product recalls, then you should insist on a provision being included in the agreement saying that you will not be liable howsoever and whensoever in the event of a product recall being implemented for whatever reason.
You should also ask for a clause to be included to the effect that you are not liable for any actions or inactions of third parties, howsoever and whensoever occurring.
You are welcome and good luck.