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Hello my name is Ross and I may be able to help with this matter.
I will just write my response up now if you can give me a few minutes... thank you.
Firstly, you will want to collate as much evidence as you can to show that you have made all the payments. You will then want to approach both agencies and state that if they wish to blame each other then that is fine, however, you are not liable for the mistakes which have been made and you can ask for them to have your credit score adjusted accordingly. However, if this does not prove to work then what you will want to to do is approach the credit agencies directly. You will have to show them as much evidence as you can to show that you have made payments as and when they were meant to be paid and the error is not with you. If you can do this then the credit agencies can amend your score. Do bare in mind that noting to do with credit is set in stone and as long as you can show that the fault does not lie with you then you can have it corrected. Furthermore, if you can prove (by way of evidence) that you have suffered financially due to the error of the other companies then you may be able to make a claim against them for losses. However this would require to be assessed in depth by a local lawyer who you can show the evidence too.
I hope this information has helped. You can find a local solicitor who deals with this on the law society webpage which is;
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You are welcome and I wish you all the best getting a resolution with this matter.