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INC Law
INC Law, Solicitor-Advocate
Category: Law
Satisfied Customers: 15144
Experience:  LL.B, LPC, LL.M, Pg.Dip, Solicitor-Advocate. UK Practising Certificate issued by SRA., DIFC Courts Registered (Dubai)
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The council have refused to pay me my council reduction

Customer Question

The council have refused to pay me my council reduction benefit which iam fully eligible to receive Can you help?
JA: Where are you? It matters because laws vary by location.
Customer: I am in east london
JA: What steps have you taken so far?
Customer: I have contacted Towerhamlets law center and they said that they will get back in touch with me in due course
JA: Anything else you want the Lawyer to know before I connect you?
Customer: IAM NOT WORKING AT THE MOMENT SO ICANNOT AFFORD LEGAL FEES
Submitted: 7 months ago.
Category: Law
Expert:  INC Law replied 7 months ago.

Hi,

Thank you for your query. have you filed a formal complaint with the council?

Customer: replied 7 months ago.
no.
Expert:  INC Law replied 7 months ago.

Hi,

Okay. What I would suggest you do is file a formal.complaint with the Council and let them investigate. If you do not get a satisfactory response, you will have to escalate the complaint to the Local Government Ombudsman. Further details of how to complain can be found at the following link: https://www.lgo.org.uk/make-a-complaint

The Local Government Ombudsman will then investigate.

I hope this answers your questions. If so, kindly rate the answer and provide feedback.

if you have any further questions, please do not hesitate to ask.

many thanks