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Hello my name is ***** ***** I can help with this matter.
I will give you the black and white of the law and then a bit of further advice about this specific situation.
You touched on "should they have done their own checks"? This used to be the case there was a rule in law known as Caveat Emptor which meant buyer beware, which basically means kick the tyres. However under new laws this is no longer the case. A seller of any good has to ensure that he product is in good and working order. Since the floor is rotten this is not the case. Therefore the buyer has the right to request that the issue is fixed or get a refund under the Consumer Rights Act (CRA). So basically they can request a refund. However, what your friend should do is offer to give a part refund to cover the cost of the repairs. This would be the best remedy moving forward. However, if the buyer has their back up they could potentially take court action. They may take the case that they were misled during the sale and your friend was aware of the damage, however this would not be easy to prove. What I would suggest you do is speak with the buyers and see if you can come to some kind of negotiation where you can offer a partial refund to help with the cost of the repairs. I do wish I could be giving you better news but Im afraid the law now states that even private purchases the item has to be in woking order and fit for purpose.
I hope this information has helped. You can find a local solicitor who deals with this on the law society webpage which is;
She would have the same rights as it has been less than a year. However, she would face additional difficulty as it has been more than 6 months which means that she would have to prove that the damage existed when she bought it. However, my VERY STRONG advice is to contact the person she bought it from tomorrow (or even tonight) that way you have raised the issue and you take the "time issue" out of play. I would go do this then look at getting a refund (or at least the sale value back) so she can refund the other person who bought it from her. You may wish to look at speaking to a solicitor as this could become a bit of legal issue. But yes I would do your best to try and get the sale value from the person your friend bought it from. You could have a professional look at the damage and make a report to say that it would have been in this condition upon the original purchase by your friend then you have solid legal standing.
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