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Although the claim value is between 3-5k it doesn't mean he will recover 3-5k. This means that the claimant thinks it worth this amount. Further it doesn't mean this will be the definate amount the judge will award if the matter went to trial since the judge will have his/her own view on what the case is worth.
Do you understand what I stated so far if yes I will proceed to the next step.
Fast track is for claims up to £25k.
Although the claimant stated is not a defended claim the court can still send parties a direction questionnaire as this helps them manage the claim to trial when they receive the parties response.
With regards to your offer please make the offer even though the value states higher because this may be within the range of figures the claimant is prepared to accept to settle the claim.
I hope I have clarified the position if not please let me know.
Even though the solicitors says one thing and you say the same thing the judge has his say and can be the opposite which can be annoying sometimes.
Ok you state within the directions questionnaire this is not a defended claim and you want time to try and settle the claim. There will be a box which ask for any further information within the directions questionnaire. You should enter this information there.
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