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Hello, this is Jim and I am a dual-qualified lawyer (UK and Republic of Ireland) and happy to help you today.
The way to speed up the process would be to write a letter of complaint to the guarantee company and threaten a report to the Property Ombudsman (https://www.tpos.co.uk/consumers/how-to-make-a-complaint). Another option would be to obtain a quote for repairs, then send the company a letter before action to threaten court proceedings unless they deal with this quickly (due to the danger posed by the property being in disrepair).
Which option would you prefer?
Yes, agreed. If you speak to the Ombudsman assuming the company still delay - I would recommend you write a strongly-worded letter to the company, point out the property is in disrepair and you will take legal action should they continue to delay.
I can review a letter you want to put together for them if that helps.
Is there anything else I can assist with?
Hi there, I can review and make suggestions but I can't write it for you (this being a question and answer platform) and solicitor-client relationships are not permitted either. But by all means, I can review it and make suggestions to make it more effective.
I hope I have answered your question. Let me know if anything requires clarification. In the meantime if you could either leave a star rating, or reply “yes”, I would be very grateful.
Morning, is there anything else I can help with?