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Please explain how the damage to your windows was caused? Please upload a copy of your lease if possible.
You may write a formal letter to the management company pointing out the issue and asking them to rectify it.
However, you would be advised to settle the charges for the outstanding work as these are not in dispute. Your dispute is unrelated and unless your lease allows you to set off these charges, then you would have a hard time arguing to a court that you are justified.
Please click on 5 stars if this helps.
That is fine. We do not need to speak on the phone.
You may withhold some of that if you are genuinely disputing the services and you may file a complaint with the First Tier Tribunal (Property Chamber) if you wish to take it further.
All the best,. Please click on 5 stars
You are welcome.