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These sort of claims could sometimes take a while to resolve due to aspects such as evidence gathering, chasing any responsible party for the loss or could be down to someone within the system dragging their feet. That said in order to speed matters up you should consider speaking to a solicitor who specializes in these sort of claims to assist you chasing the relevant parties. Do you want a no win no fee solicitors contact details so you can call and present all the evidence to them?
Please see below a link for the no win no fee solicitors to assit you
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