The problem you have is, she is having care which a reasonable family member would give anyway.
So they are right when the Council say they wont pay.
You can write and make a complaint to the Chief Officer of the Council. They will investigate the matter and report back to you.
If they do not uphold the complaint you can then go to the Local Government Ombudsman.
They offer a free, independent service and can examine your complaint for free at: www.lgo.org.uk
It may be if you set up a proper agreement, go through an agency, charge market rent, your complaint is upheld.
Can I clarify anything for you about this today, please?
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