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I suggest you challenge the fee on the basis that the key fob damage was not as a result of your actions and instead this damage was something that would have happened in any event regardless of whether it was was hired to you or not. Further the timing( less than 24 hours after hire)of the damage to the key fob supports your position too.
Do you understand what I have stated if yes I will proceed to the next step?
I suggest you send letters or any evidence of the complaints you made regarding the key fob when you initially reported the issue as this will show that this happened less than 24 hours after hire which shows it was more likely the key fob was defective. Further ensure you include reasons where it was not your fault and it was caused by water damage when you had the key fob.
Once they receive your evidence they will review and likley accept your points unless they have very good evidence to prove you caused the damage.
I hope I have clarified the position if not please let me know.
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