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Hello my name is Jamie and I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
Have you had a garage check to see if it has been modified?
Ok, so cant you take those wind shields off?
Sadly if it has been modified and it was not declared that is an issue.
You should write and make a formal complaint to them
They will investigate the matter and report back to you.
If they do not uphold the complaint you can then go to the Financial Ombudsman who regulate these people
They can examine your complaint at: www.financial-ombudsman.org.uk
That should resolve it for you.
Can I clarify anything for you about this today, please?
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