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Hello, I’m Ben, a UK lawyer and will be dealing with your case today. I may also need to ask some questions to determine the legal position.
What reason do you have for this policy?
Thank you. I will get back to you with my answer as soon as I can, which will be at some point today. The system will notify you when this happens. Please do not reply in the meantime as this may unnecessarily delay my response. Many thanks.
Many thanks for your patience. As a starting point, this practice can be potentially discriminatory because you are specifically targeting an age group and denying them the chance to use your services. However, age discrimination can potentially be defended if you can provide objective justification for your decision. This would depend entirely on the circumstances and our reasons for doing this, but for example you could try and use past evidence of damage caused by such groups which are disproportionately higher than other age groups or anything else which would provide the necessary objective justification to make it clear that you are not just targeting this group without any cause.
Does this answer your query?
All the best
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