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You have a claim in breach of contract and breach of the sale and supply of goods and services legislation against the Courier. The Defendant was under a duty in contract law and statute to provide you with a product and service that was fit for purpose and of reasonably satisfactory quality. Your damages will be a refund on the purchase price, plus additional costs of rectifying their defective work through another supplier i.e. a refund in the Courier's charges and the cost of the replacement bike.
You should send a letter of claim to them. There are plenty of free templates online and the consumer protection advice magazine/website “Which?” has a useful template which you can adapt to your claim: https://www.which.co.uk/consumer-rights/letter/letter-before-small-claims-court-claim.
If they do not reply with their reasons for disputing the claim within 21 days, you should issue court proceedings via the Government’s Small Claims Track Online System: https://www.gov.uk/make-money-claim. The issue fee will be about £50 for a claim of this size.
A party cannot normally recover solicitors’ costs on the Small Claims Track. However, it is designed for non-lawyers (known as “Litigants In Person”). The trials are relatively informal, and the judges do not expect parties to have the same legal knowledge as experienced solicitors and barristers.