How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 39632
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I made a purchase on e-bay. The delivery has expired, so I

Customer Question

I made a purchase on e-bay. The delivery has expired, so I tried contacting them regarding the said. To time of writing, I have not heard from them. My account has been debited and I am £44 worse off.
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: I am a disabled living alone, and am no good with this digital revolution. Covid 19 lockdown is in place so no lawyers are open.
JA: What steps have you taken so far?
Customer: As expressed in my opning mail, i tried e-mailing them and the seller
JA: Anything else you want the Lawyer to know before I connect you?
Customer: Basically i would like a refund after which i may close the account
Submitted: 1 year ago.
Category: Law
Expert:  JimLawyer replied 1 year ago.

Hello, this is Jim, a dual-qualified lawyer (UK & Republic of Ireland) and happy to help you today.

How did you pay the £44 please? Debit/credit card? Paypal?

Customer: replied 1 year ago.
I am unable to focus. Can the cofirmation e-mail be forwarded to you please
Customer: replied 1 year ago.
why am i being asked for more mony please
Expert:  JimLawyer replied 1 year ago.

The telephone call is optional though we can continue online if that suits.