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Hello, thank you for your question. My name is***** am a barrister and will assist you with this issue today.
Please be aware that this is an e-mail service rather than a live chat. Sometimes there will be some delay between responses but I will try to reply as soon as possible.
When it comes to personal injury claims they are quite complex and especially with a broken bone you should consider fully instructing a firm of solicitors to represent you.
You can find one here: https://solicitors.lawsociety.org.uk. They don't have to be local to you but sometimes it helps.
Most personal injury firms will accept instruction in a conditional fee basis - sometimes referred to as "no win no fee".
These agreements allow you to use a solicitor without any up-font costs. If you win the case they take a percentage of your compensation (usually 25%). If you lose, you usually don't have to pay anything.
Just try contacting a few firm and find one that you are happy with. If they are on the link above then you can rest assured they are legitimate and properly registered etc.
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Are you sure you want a phone call? I'm happy to do so but it will cost you extra and I can't give the full services you would get by instructing a firm of solicitors.
I can send this through to customer services but to be clear I am available to speak with you on the phone if you wish.