How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 39632
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I a m most unsatisfied with my refund.ie who were refunded

Customer Question

I a m most unsatisfied with my refund.ie who were refunded by Aer Lingus on my behalf in February . I was notified by e mail of refund but never was sent compensation.This was a month before shutdown. No amount was mentioned and have had no contact since.This flight was in June last year.Can you help me.?
JA: Have you talked to a lawyer about this? In which country do you live? If different, which country is your legal question related to?
Customer: Ireland.Myfrefund .ie operatets from here
JA: What steps have you taken so far?
Customer: Numerous E mails most go unanswered.I was advised cheque was sent but no dates or amounts given. I gave correct address eir code etc. Got most unprofessional replies when I asked where my refund was example what are you getting at ,and how am Isupposed to know where cheque went, Paul and Barry were names given.
JA: Anything else you want the Lawyer to know before I connect you?
Customer: I have E mail dated February 25 stating Aer Lingus had paid up. Have they this refund all the time. Very vague with details,also if cheque remitted surely date and amount should be advised plus their fee.
Submitted: 1 year ago.
Category: Law
Expert:  Jo C. replied 1 year ago.

Hi, welcome to JustAnswer. My name is*****’m a barrister with 12 years of experience and I am happy to help with your question today.

Expert:  Jo C. replied 1 year ago.

Are you in Northern Ireland?