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james bruce
james bruce, Solicitor-Advocate
Category: Law
Satisfied Customers: 5123
Experience:  Owner at James Bruce Solicitors
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We payed for insurance for a holiday which has been

Customer Question

We payed for insurance for a holiday which has been cancelled due to the virus. The insurance company is offering us 48% of the premium is this fair
JA: Where are you? It matters because laws vary by location.
Customer: England
JA: What steps have you taken so far?
Customer: Email the insurance company
JA: Anything else you want the Lawyer to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Law
Expert:  james bruce replied 1 year ago.

Hello I will assist you today.

clearly the insurance company are accepting liability otherwise they would offer nothing.
Therefore, you should get your full refund not just a partial refund.

How did you pay for the holiday

Customer: replied 1 year ago.
Bank card
Expert:  james bruce replied 1 year ago.

Debit card or credit card

Customer: replied 1 year ago.
Debit
Expert:  james bruce replied 1 year ago.

Have you tried money back via your bank card