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Hello my name is ***** ***** I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
What is it you want to know about this today please?
I am not with you, are you saying that Tesco have it wrong?
Yes I get that. So the credit reference agency have it wrong?
Have you written to them?
You should write and make a formal complaint.
They will investigate the matter and report back to you.
If they do not uphold it you can then go to the Financial Ombudsman.They offer a free, independent service and can examine your complaint for free at:
www.financial-ombudsman.org.ukThat should resolve it for you
Can I clarify anything for you about this today, please?
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