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Sorry for the delay.
Since this has turned into a contractual issue not a criminal one, I think I had had best opt out and pass you onto somebody else who can help.
Hi thank you for your enquiry and patience, You should send them a letter before action giving them 14 days to return the lens and the camera or alternative to pay you the value of the goods. If they ignore your notice then you can make your claim using Claim Form N1, attach your particulars of claim and evidence of your ownership and the police reports and hopefully you did take screenshots og the goods on the shop's website as you can include these too. You will need to download Form X50 to check the fee payable when you file your claim. If you are on low income and cannot afford the fee you may submit form x160 for the fee waiver at the same time as filing the claim. All the best