Many thanks for your patience. There is no formal definition of ‘not fit for purpose’ or how long an item should last because each case will depend on its own circumstances, together with that the item actually is. One would reasonably expect a shed to last more thana couple of years because we do not ordinarily change sheds every 1-2 years, they tend to last several years at the very least. On that basis, you would likely have a reasonable argument that it was not fit for purpose and apply your rights under the Consumer Rights Act 2015, which give you rights against the seller:
1. Reject the goods and request a refund – this is known as the ‘short-term right to reject’ and must be done within 30 days of purchase or delivery.
2. Repair or replacement – this can be done within the initial 30 days, or after that if the consumer can no longer reject the goods for a refund. It is the consumer’s choice as to whether they opt for a repair or replacement. There is a ‘one shot chance at repair’, meaning that if a repair has failed, the goods can still be rejected for a refund, even after the initial 30 days have passed. Alternatively, if the consumer wants to keep them, they can ask for a price reduction, based on what is wrong with them.
Once a decision has been made on which option you would pursue, you must contact the seller and advise them. If they refuse to discharge their legal obligations under consumer laws, you should remind them of these as per the details above. If they still appear reluctant to assist, write to them one final time, warn them that they have 7 days to comply and inform them that if they fail to honour your statutory rights, you will have no choice but to report them to Trading Standards and start legal proceedings through the County Court to seek compensation.
Does this answer your query?