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Hello, thank you for your question. My name is***** am a barrister and will assist you with this issue today.
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Yes that is quite normal. If someone has instructed a solicitor, they can write to you on their client's behalf. They don't have to prove they are instructed by their client. A solicitor will not lie, they would have too much to lose.
You can check that the solicitor is a legitimate one by checking they appear on this database: https://solicitors.lawsociety.org.uk.
Whether you provide the information to the solicitors is your decision. Often solicitors want information so they can try to resolve an issue without having to go to court. If you are concerned about why they want the information call/ write to them requesting further clarification.
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