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Was it a writ of control that you received? From the High Court?
Ok so in that case they are County Court Bailiffs and they do not generally have the power to force entry.
You can arrange a payment plan with them and they won't usually try to recover goods if you manage to come to an agreement.
Do not ignore them though as this will not go away.
You can find more about the County Court Bailiff's powers here: https://www.gov.uk/your-rights-bailiffs
Their powers are not altered by COVID and you still need to come to an arrangement with them for payment. You can speak to them out the window and still keep your 2m distance etc.
If you are struggling with debt generally, try a charity like Stepchange, they may be able to help:https://www.stepchange.org/?channel=ppc&&WT.srch=1&WT.mc_id=270049&WT.seg_1=stepchange&gclid=EAIaIQobChMIxq2Cgv7s6QIVD-3tCh38ZgiXEAAYASAAEgL7IPD_BwE&gclsrc=aw.ds
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Just a slight clarification on this. The government have put a hold on the Bailiffs visiting your home in the current lockdown pursuant to The Taking Control of Goods and Certification of Enforcement Agents (Amendment) (Coronavirus) Regulations 2020.
The Bailiffs will still chase payment of the debt but will postpone any physical visits until after lockdown so that should let you rest a little easier.
The emergency regulations are here is you need to reference them: http://www.legislation.gov.uk/uksi/2020/451/made