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Hi, welcome to JustAnswer. My name is*****’m a barrister with 12 years of experience and I am happy to help with your question today.
I don't suppose you paid by visa?
Thanks for the information.
Can you give me 20 mins to dictate an answer.
Sorry for the delay.
In terms of the contract that you have with the agents, the starting point is the actually they are liable for a refund because come what may they sold you a ticket to an event that cannot go ahead.
However, the good thing you did was paid by visa and under section 75 of the Consumer Credit Act you have comparable rights against your visa card company as against the merchant. Therefore you can just ask them to claw back the fees.
If they refuse then you can Sue the agent for the sum you paid.
You do have a claim.
You should recover your money.
If all else fails, there are loads of ticket resale sites well you can pass these on and get full value for the ticket.
Can I clarify anything for you?