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Hello, thanks for the query. So if you have paid for a service then you have entered into a contract with the airline, as they have cancelled the flight then they are not following through on the contract and therefore you are entitled to refund legally. Airlines are usually ok in giving refunds so all you will want to do is contact the relevant airline's customer service department and they should refund the money to the card that you used to purchases the ticket. They offer alternatives such as a voucher or credit not (they sometimes offer extra money for taking these) however, you are not legally obliged to take the credit note or voucher and can insist on the refund. I hope this has helped
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You should insist on the refund as they are losing a lot of money they are trying to get people to take the vouchers, also double check the terms and conditions on your purchase but you should insist on the refund.
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