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Hello my name is ***** ***** I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
Can you please explain your situation a little more?
How did you pay the £250 and then 300 Euros?
Did you pay by CREDIT card to them?
Debit card, not credit card?
It sounds like a scam to me.
You should report it to the Police.
I think you have lost your money, you might get some back.
But I am sorry to be the bearer of bad news.
But it is is scam.I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest
Can I clarify anything for you about this today please?
You can go via Action Fraud
Does that clarify?
Can I assist with anything else tonight?