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Hi, I'm Lea and I have reviewed your query.
Is this in the UK? Is it a deposit for a rental property? If yes, was the deposit for a self contained flat or a room in a house shared with the landlord?
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If the deposit is protected in one of the government schemes, it should have been returned to you within 10 days of the tenancy ending.
You need to contact the deposit holder and inform them that the landlord has not returned your deposit, nor notified you of any excuse for retaining it. They will resolve the matter for you - that is their role.
You would have been provided with that information when you first rented - the deposit has to be protected within 30 days and you have to be given a copy of the documentation.
Yes, you can find the schemes here: https://england.shelter.org.uk/housing_advice/tenancy_deposits/check_if_your_tenancy_deposit_is_protected
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Yes, they will contact the landlord to see what the issue is or if there is a dispute, but they will release any funds that they don't feel necessary to hold onto in order to resolve any dispute the landlord might have about repairs etc.
You're welcome. All the best.