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LegalNinja, Solicitor
Category: Law
Satisfied Customers: 882
Experience:  Solicitor
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Selling my house and the solicitor I was using at the time

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Selling my house and the solicitor I was using at the time gave my financial info to my estate agent ie Mortgage balance a debt I owe with amexetc.
JA: Where are you? It matters because laws vary by location.
Customer: I complained to them but have been ignored,my question is it legal /
JA: What steps have you taken so far?
Customer: Brighton sx
JA: Anything else you want the Lawyer to know before I connect you?
Customer: No


Welcome to Just Answer. I will be assisting you today with your query. Kindly note, this is not a chat service and my responses may be delayed due to assisting other users.

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Customer: replied 1 year ago.
Is it legal for a solicitor to pass on finanicial details to my estate agent,when in the process of selling my house,this included amount owed on mortgage and a second charge debt to amex ? I was shocked when the agent asked me if there was sufficent equity in my £1.3m home

The solicitor should not have provided such details to the agents without your prior consent. This is considered a serious breach of confidentiality.

Customer: replied 1 year ago.
who do I complain to ? I have twice conplained to the solicitors but they have ignored me

You should raise your complaint to the Legal Ombudsman. Below is a link to their website:

If there has been a breach of the Principles solicitors are required to abide by (, you can report this to the Solicitors Regulatory Authority at the link below to be investigated:

Does that clarify your potential next steps?

Customer: replied 1 year ago.
thank you for your help.

It's a pleasure.

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All the best.

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