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Hello my name is ***** ***** I will help you. I am just reviewing your question. This is an email service so there may be delays when responding.
Can you please explain your situation a little more?
Did you try and cancel within 14 days?
Are you a consumer?Did they start the service?
Then you have 14 days to cool off under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
As such unless you used the service you can cancel.
Can I clarify anything for you about this today, please?
If not, I would appreciate a 5-star rating for my answer, by clicking the button at the top of the screen. I am not paid for my time unless you rate.
If you need anything further I am available for a follow up at no extra cost.
Its not unfair. The law is clear, you are entitled to 14 days.