I have this now.
Don’t forget to date the letter.
Re: Theft claim. Your reference:xxxxxxxxxxxxxxxx
Policy number xxxx
Vehicle make: Toyota Prius Registration number xxxxxx
URGENT: FINANCIAL OMBUDSMAN COMPLAINT IMMINENT
I write in respect of the above and further to previous correspondence.
In spite of the above vehicle being stolen on 5 July 2019, the police having failed to find it, and in spite of approval to pay the claim in the sum of GBP20,800, you are unreasonably failing to make a payment.
This letter is to put you on notice that having not have a satisfactory response to the claim or any correspondence within an eight week period, I now give you until Friday, 19 June 2020 at 4 PM to pay the claim in full, failing which I will refer the matter to the Financial Ombudsman without further notice.
I have no intention of writing to you again or exchanging correspondence in respect of this before writing directly to the Ombudsman.
I trust that the involvement of the Ombudsman will not be necessary.
I look forward to receiving settlement of the claim by return.